Your privacy is our responsibility

This Privacy Policy ("Policy") is prepared by the authority operating the 7slot platform and its associated services ("we", "our", "7slot"). When you use our website or services, you agree to the terms of this Policy. The purpose of this Policy is to clearly inform you about what types of data we collect, why we collect it, and how we keep that data secure.

1 Data Collection

7slot collects various types of data. This data is gathered primarily in two ways — directly from you and automatically from your usage patterns.

1.1 Data Provided Directly

For account registration, identity verification, and financial transactions, we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport details (for identity verification)
• Financial transaction details — bKash, Nagad, Rocket, Upay, or bank account information
• Content of communications with the support team

1.2 Automatically Collected Data

When you use our platform, certain data is collected automatically:

• IP address and device type
• Browser type and version
• Login time and session duration
• Pages visited and click activity
• Gaming activity and betting history
• Data collected through cookies and similar technologies

2 Purpose of Data Use

We use the data we collect for the following legitimate purposes:

2.1 Service Operations

• Creating and managing accounts
• Processing transactions and completing deposits and withdrawals
• Ensuring a suitable gaming experience for you
• Providing bonuses and promotional offers
• Delivering customer support services

2.2 Security & Legal Compliance

• Identity verification and fraud prevention
• Compliance with anti-money laundering regulations
• Blocking minors from accessing the platform
• Monitoring and preventing potentially suspicious activity

2.3 Improvement & Communication

• Analysing and improving platform performance
• Sending important notices and updates
• Providing responsible gaming guidance

3 Data Storage & Security

7slot treats the security of your data as its highest priority. We follow industry-standard security practices.

3.1 Technical Safeguards

• SSL/TLS encryption used for all data transfers
• Strong encryption applied to stored data
• Secure firewall and intrusion detection systems
• Regular security audits and vulnerability testing

3.2 Organisational Safeguards

• Only authorised personnel can access sensitive data
• Regular staff training on data protection
• Rapid response protocol in the event of a data breach

3.3 Retention Period

Your data is retained for as long as your account remains active. Even after an account is closed, certain data may be retained for a specified period in accordance with applicable law to meet legal obligations.

4 Sharing Data with Third Parties

7slot does not sell your personal data or provide it to any unauthorised party. However, limited data may be shared as needed to operate our services.

4.1 Service Partners

Our payment processing partners (bKash, Nagad, Rocket, Upay, and banking services) receive the minimum data necessary to complete transactions. These partners have their own privacy policies and use data solely for payment processing purposes.

4.2 Game Providers

Our game providers — including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe — may receive limited data necessary to ensure game functionality. This data is used solely for game-related purposes.

4.3 Legal Requirements

Data may be disclosed in response to court orders, lawful requests from investigative authorities, or legal obligations. In such cases, we provide only the minimum data legally required.

5 Cookies & Tracking

Our platform uses cookies and similar technologies to improve your experience.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. The platform cannot function properly without these.
• Functional cookies: Used to remember your preferences, language settings, and personalised experience.
• Analytics cookies: Collect aggregate data to understand platform performance and usage patterns.

5.2 Cookie Control

You can disable non-essential cookies by changing your browser settings. Keep in mind that disabling certain cookies may cause some platform features to not work properly.

6 User Rights

As a 7slot user, you have several important rights over your own data.

6.1 Right to Access

You can request at any time to see what data we hold about you. We will provide you with a copy of that data within a reasonable timeframe.

6.2 Right to Rectification

If any of your stored data is incorrect, you can request a correction. This can be done directly through account settings or via our support team.

6.3 Right to Erasure

In certain circumstances you can request that your data be deleted. However, some data must be retained for a specified period due to legal obligations.

6.4 Right to Restrict Processing

In certain circumstances you can request that the processing of your data be restricted, particularly where there is a dispute about the accuracy of the data.

6.5 Exercise Your Rights

To exercise any of the above rights, please contact our support team. We are always ready to help.

7 Protection of Minors

7slot's services are intended only for persons aged 21 and above. We do not knowingly collect data from any minor.

We apply age verification methods during the registration process. If we suspect that data belonging to a minor has been collected by mistake, we will immediately close that account and delete the data.

8 Policy Changes

7slot reserves the right to amend or update this Privacy Policy at any time. For any significant changes, we will notify you in the following ways:

• A clear notice will be displayed on the website
• A notification about the changes will be sent to your registered email
• The "Last updated" date at the top of this page will be changed

If you continue using the platform after a change, you will be considered to have given your consent to the new policy. We therefore recommend visiting this page regularly.

9 Contact

If you have any questions, concerns, or complaints about the Privacy Policy, please contact our support team:

• Email: [email protected]
• Live chat: Available 24/7, directly from the platform

Our support team can assist in both Bengali and English. You are welcome to contact us in whichever language is more convenient for you.